Service Details

While regular cleaning focuses on maintaining regular upkeep (like vacuuming and surface wiping), deep cleaning is a specialized "spa day" for the home. It involves meticulous detailing of neglected areas, intensive scrubbing of grout and bathroom tiles, wiping down doors and baseboards, and removing tough grease buildup in the kitchen.

Scheduling a professional deep cleaning 2 to 3 times a year is highly recommended to maintain a pristine environment. It is also the ideal choice for special events or parties, move-in/move-out transitions, or simply resetting the home after a long period without professional maintenance.

Yes! High-reach areas are a major focus of the deep cleaning service. The specialized team will sanitize ceiling fans, light fixtures, HVAC air vents, and perform complete cobweb removal. Professional products are used to hand-wipe blinds and window sills to give a crystal clear view.

During a deep cleaning session, the team will safely move light furniture (up to 20 pounds) to thoroughly clean and vacuum underneath and behind. This ensures dust bunnies and hidden debris are completely removed from living spaces.

Absolutely. The deep cleaning package can be easily customized by selecting specialized add-ons. We offer interior appliance cleaning (refrigerator, oven), interior cabinet wiping, dishwashing, and even exterior integrated area cleaning for decks and porches.

Cleaning houses is how a living is made—it's what supports families. So when a service is scheduled, it is prioritized, which means turning down other clients. That’s why, when the appointment is booked, clients are put first and others are left waiting—for this reason, a 20% cleaning fee is required.

The duration of a one time cleaning depends on the size of the home and the level of buildup or difficulty. On average: • A regular cleaning usually takes between 2 to 4 hours. • A deep cleaning typically takes 3 to 6 hours. These times can vary based on the condition of the home, number of rooms, and any specific areas that may require extra attention.

Tipping is always welcome and a meaningful way to show appreciation for the quality and dedication of the work! If rewarding a cleaner for a job well done is desired, giving a tip directly in cash or adding an amount to the final payment is welcome. It will go straight to them. It’s a great way to show appreciation for hard work and dedication.

No. If you notify us with reasonable advance notice, no cancellation fees will be charged. We are committed to working with you to find the best solution — we just ask that you reach out as soon as possible.

We respond to all calls and messages within 12 hours. If you call and we’re unable to answer, please send us a text message — we’ll get back to you as soon as possible!

Absolutely. We partner only with experienced, vetted cleaning professionals from your local area. Every cleaner undergoes a full background check before joining our team. We value trust and consistency, which is why we encourage ongoing relationships between clients and cleaners. If for any reason there is dissatisfaction with the assigned professional, matching with another cleaner that better fits preferences is possible.

When a schedule is set, a specific time slot is reserved exclusively and the team is coordinated to provide the service. This means turning down other clients during that period to ensure delivery of the highest quality experience tailored to specific needs. Please note – we do not offer the following services: • Carpet or upholstery cleaning (including sofas and fabric furniture) • Garage cleaning • Outdoor/exterior area cleaning (patios, backyards, driveways) • Exterior window washing • Cleaning high-reach areas or windows (above 2 steps) • Moving or lifting items over 25 lbs • Cleaning chandeliers, delicate glass lamps, or light bulbs without explicit authorization • Dishwashing or putting away dishes (available upon request, with separate rates agreed upfront) • Laundry services (not included by default; may be provided upon request with separate pricing) • Cleaning TVs or computer monitors without explicit authorization • Biohazard cleanup (mold, blood, bodily fluids, etc.) • Removal of pet waste or litter boxes • Heavy scrubbing of doors or walls • Pest or rodent cleanup • Hoarding situations or excessive trash removal.